pkdb Terms and Conditions
Before using this platform, please read carefully all pkdb rules, bonus terms, and user responsibilities.
Table of Contents
1. Definitions and Scope of Application
These terms and conditions ("Terms") apply to the pkdb platform and all its services. "pkdb", "we", "our" refers to the pkdb operator and its affiliated entities. "User", "you" refers to any person who uses the pkdb website, mobile platform, or app.
1.1 Key Definitions
The following words and terms are used with the same meaning throughout these conditions:
- Platform: The pkdb website (pkdb.cam) and all pages and services under it.
- Account: A personal profile created through registration that gives the user access to pkdb services.
- Balance: The total amount of money held in the account (Bangladeshi Taka / BDT).
- Bonus: Additional credits or rewards granted by pkdb, subject to specific conditions.
- Wagering Requirement: The specific multiple of bets that must be placed before bonus funds become eligible for withdrawal.
- KYC: The process of verifying a customer's identity (Know Your Customer).
1.2 How to Accept the Terms
By creating an account on the pkdb platform, logging in, or using any service, you expressly acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not accept these terms, you are requested to refrain from using pkdb services.
2. Eligibility and Registration Process
Age Requirement
pkdb services are for persons aged 21 or older only. Age will be verified at the time of registration and accounts of minors will be closed immediately. Providing false information about age is a serious violation.
Registration Conditions
Each person may create only one account. All information provided at registration must be true, accurate, and complete. Operating multiple accounts by the same person is a violation of pkdb policy.
Identity Verification (KYC)
National identity card or passport details may be required for withdrawals or transactions above a certain amount. Some features will be restricted until verification is complete.
Geographic Restrictions
pkdb services are operated targeting the Bangladesh market. Services may be limited or unavailable for users in certain countries or regions. Accessing from restricted areas using a VPN is a violation of the terms.
3. Account Management and Security
It is entirely your responsibility to keep your account secure. pkdb will never ask for your password via email or live chat.
3.1 User Responsibilities
- Login credentials (username and password) must be kept confidential and must not be shared with any third party.
- If you suspect unauthorized access to your account, you must notify pkdb support immediately.
- The mobile number and email registered to the account must be kept active and up to date.
- A pkdb account may not be sold, transferred, or rented to any other person.
3.2 Right to Suspend or Close an Account
pkdb reserves the right to suspend or permanently close an account at any time without prior notice for the following reasons:
- Violation of any provision of these terms and conditions.
- Providing false or misleading information.
- Evidence of fraud, manipulation, or system abuse.
- Suspicious use for money laundering or illegal activities.
- Operating multiple accounts.
3.3 Inactive Accounts
An account may be considered inactive if there is no login or transaction for 12 consecutive months. pkdb may charge a monthly maintenance fee on inactive accounts, but the balance will not fall below zero.
4. Deposit and Withdrawal Rules
Deposit Limits and Methods
- Minimum deposit: ৳100 (for all methods).
- Accepted methods: bKash, Nagad, Rocket, Upay, and bank transfer.
- Deposits are generally processed instantly, but bank transfers may take longer.
- Use the correct reference number when making a deposit.
Withdrawal Conditions
- Minimum withdrawal: ৳500.
- Processing time: typically 30 minutes to 3 hours.
- Withdrawals are only possible to registered methods.
- Large withdrawals may be held if KYC verification is not complete.
4.1 Currency Policy
All transactions on pkdb are completed in Bangladeshi Taka (BDT/৳). Transactions in foreign currency are not accepted. Any conversion that occurs will be the responsibility of the applicant at the applicable exchange rate.
4.2 Refund Policy
pkdb follows a reasonable administrative process for refunding deposited funds. Funds may be placed on hold during an investigation. Funds may be forfeited in cases of fraud or policy violations.
5. Bonus and Promotion Terms
pkdb offers various bonuses and promotional offers. Each bonus has its own terms which must be read before claiming the bonus.
5.1 Welcome Bonus
New members will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳8,000. A 10x wagering requirement must be met before this bonus becomes eligible for withdrawal.
5.2 General Rules for Using Bonuses
- Bonus funds and deposited funds are calculated separately.
- You may not be able to claim the next bonus before the wagering on a current bonus is fully completed.
- Not all games may be playable with bonus funds — wagering calculations for bets placed on specific games may differ.
- The validity period of a bonus is generally limited to a set number of days from the date of claim. Unused bonuses will be cancelled after expiry.
- pkdb reserves the right to modify, suspend, or cancel any bonus offer at any time.
5.3 VIP Program
The pkdb VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback increases as you move to higher tiers. Tier changes are based on active gaming participation and account activity. pkdb reserves the right to change the structure of the VIP program at any time.
5.4 Bonus Abuse
If evidence of bonus abuse, arbitrage betting, or system manipulation is found, the relevant bonus and winnings will be forfeited and the account may be closed.
6. Betting and Gaming Rules
pkdb offers sports betting, casino games, live casino, slots, and other entertainment gaming services. All games are operated on the basis of fair play principles.
6.1 Finality of Bets
Once a bet is confirmed, it cannot be cancelled or changed. If a bet is cancelled due to a technical error or system issue, pkdb will refund the original bet amount. In live betting, odds may change on bets placed after an event has started.
6.2 Result Determination
In sports betting, the final results announced by official and international sports bodies will be accepted. In casino games, the results of the RNG (Random Number Generator) or live dealer cards are final. If a game stops mid-way due to a technical disruption, pkdb will determine the result by a reasonable method.
6.3 Maximum Win Limit
pkdb reserves the right to set a maximum payout limit on each game or betting event. Winnings beyond the specified limit will remain at pkdb's discretion and will be paid after investigation.
6.4 System Errors
pkdb reserves the right to cancel bets placed based on odds or payouts incorrectly displayed due to a technical error. Taking advantage of clearly incorrect odds or promotional offers will be considered bonus abuse.
7. Prohibited Activities
Fraudulent Activities
- Using fake identity documents or information.
- Operating multiple accounts.
- Bonus arbitrage or system hacking.
- Attempting unauthorized access to another user's account.
Illegal Activities
- Using pkdb for the purpose of money laundering.
- Using the platform for terrorist financing.
- Accessing from restricted countries via VPN.
- Unauthorized use of bKash or other payment systems.
System Manipulation
- Attempting to influence game results.
- Betting using automated bots or software.
- Involvement in collusion or match fixing.
- Attempting a cyber attack on pkdb servers.
Antisocial Behavior
- Harassment or use of offensive language in live chat or on other platforms.
- Spreading false or misleading information about pkdb.
- Sharing other users' personal information.
8. Privacy and Data Protection
pkdb places the highest importance on protecting users' personal information. All our systems are secured by SSL encryption.
8.1 Data Collection & Use
Information collected during registration, transactions, and platform use is used only for providing services, preventing fraud, and fulfilling legal obligations. Data is not sold to third parties.
8.2 Cookies Policy
pkdb uses cookies to improve website platform functionality and personalize the user experience. Cookies can be disabled through browser settings, though this may limit some features.
8.3 Further Details
For detailed information about how we collect, store, and use personal data, please read our Privacy Policy.
9. Responsible Gaming Policy
pkdb believes that gaming should be a form of entertainment, not addiction. We encourage users to play responsibly. This platform is for users aged 21 and above only.
9.1 Self-Control Tools
- Deposit Limit: You can set daily, weekly, or monthly deposit limits for yourself.
- Temporary Break: You can temporarily suspend your account for a set period of time.
- Self-Exclusion: You can request a long-term or permanent account closure if needed.
9.2 Support
If you are struggling with a gaming addiction, contact our 24/7 live chat support immediately. Visit our Responsible Gaming page for more information.
9.3 Minor Protection
It is your responsibility to prevent minors from accessing your device or account. The use of parental control software is recommended.
10. Limitation of Liability
pkdb strives to operate a safe and reliable platform; however, pkdb's liability will be limited in certain circumstances.
10.1 Where pkdb Is Not Liable
- Any loss caused by technical issues, internet disconnection, or failure of third-party services.
- Loss of login credentials due to the user's own negligence.
- Failure to achieve expected returns on investment.
- Missing games or losing bonuses as a result of account suspension.
- Events beyond pkdb's control (force majeure): natural disasters, government directives, cyberattacks.
10.2 Maximum Liability
Under any circumstances, pkdb's maximum liability will not extend beyond the actual balance held in the user's account.
10.3 Third-Party Services
The pkdb platform uses services from third-party game providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, etc.) and payment providers. pkdb is not directly liable if their services are disrupted.
11. Terms & Conditions Changes & Updates
pkdb reserves the right to change, add to, or remove any part of these terms and conditions at any time.
11.1 Notice of Changes
For significant changes, pkdb will notify users via their registered email or through a notice on the platform. For minor changes, publishing an update on the website will be considered sufficient.
11.2 Acceptance of Changes
Continued use of pkdb after any changes will be taken as your acceptance of the new terms. If you do not accept the new terms, you may request account closure at any time.
11.3 Dispute Resolution
For any dispute or complaint, please contact the pkdb support team first. The support team will always assist in resolving issues. pkdb's decision will be considered final.
12. Contact & Support
Live Chat Support
Live chat support in Bengali is available 24 hours a day, 7 days a week. For any questions or disputes regarding the terms and conditions, contact us via live chat.
Email Support
For formal complaints or documentation-related matters, contact us by email: