pkdb — Responsible Gaming — Your Safety Is Our Priority
pkdb believes gaming should always be for enjoyment. Our protection tools and support services help you play safely within your limits.
What is Responsible Gaming and why does it matter?
Gaming is a form of entertainment — but without control it can cause problems.
pkdb has been serving players in Bangladesh as a reliable and safe online gaming platform. For us, responsible gaming is not just about following rules — it is our core commitment. We want every player to enjoy gaming within their means so that it never becomes a source of personal, family or financial problems.
Gaming should be done purely for entertainment, not as a source of income. At pkdb we are committed to creating an environment where you can set limits, take breaks and get support when needed. Responsible gaming matters not only for you but also for your family and loved ones.
To ensure responsible gaming on our platform we maintain several effective tools and policies — from deposit limits to self-exclusion. pkdb is always ready to stand by you and provide a safe gaming experience.
Age Verification and Protection
pkdb is a platform for adult players only.
For players aged 21 and above only
The minimum age to open an account and play at pkdb is 21 years. We are firmly committed to keeping minors away from gaming. Age is verified at registration and we may request identity documents in cases of doubt. We ask parents and guardians — please do not allow minors to use your account or device.
Our Protection Tools
pkdb provides these tools to help you stay in control of your play.
Deposit Limit
You can set a daily, weekly or monthly deposit limit. Once a limit is set it takes effect immediately, and there is a waiting period before it can be increased. This is the most effective way to keep your budget under control.
Time-Out Break
You can take a break from gaming for a set period ranging from 24 hours to 30 days. During this time the account will be temporarily inactive and no bets or deposits can be made.
Self-Exclusion
If you are experiencing long-term problems you can choose a permanent or long-term self-exclusion. During exclusion pkdb will keep your account completely closed and no marketing communications will be sent.
Loss Limit
Set the maximum amount you are willing to lose within a given time period. Once the loss limit is reached you will not be able to play any further until the set period ends.
Session Time Limit
Set how many hours you want to play each day. When the session limit is reached a notification will appear and the gaming session will end automatically.
Gaming History
You can view your full gaming history and all deposit and withdrawal transactions at any time. Reviewing your own habits is the first step toward responsible gaming.
Signs of Problematic Gaming
If more than one of the signs below applies to you, please seek help.
- You feel the urge to bet more and more to recover money you have lost.
- Even when you try to stop gaming you keep coming back and cannot control yourself.
- You are prioritising gaming over food, sleep or time with family.
- You are lying to family or friends about your gaming or keeping it secret.
- You are taking out loans or spending savings for gaming.
- You feel restless or irritable when you are not playing — a psychological dependence is developing.
- You are having trouble concentrating at work or in your studies and cannot get gaming off your mind.
If these signs appear, do not delay — contact our support team. Our 24/7 live chat support will help you activate self-exclusion or use other protection tools. Remember, asking for help is a sign of strength, not weakness.
Top Tips for Safe Gaming
Follow these habits and gaming will always stay enjoyable.
Set a budget — Before you start gaming, decide how much money you will spend and never go beyond that limit. Set a deposit limit so you do not spend more than you intend.
Manage your time — Do not play for long stretches without a break. Take regular breaks, spend time with family and keep up other hobbies. Use the session timer.
Do not play driven by emotion — Stay away from gaming when you are angry, sad or under stress. Emotionally driven decisions often lead to bigger losses.
Accept losses as part of the game — Betting more and more to recover lost money is called "chasing losses" — it is the most dangerous habit. Accept the loss and wait for another day.
Do not play under the influence of drugs or alcohol — Judgement is impaired in this state and the likelihood of taking unnecessary risks increases.
Gaming is not a substitute for income — Never think of gaming as a guaranteed source of income. It is entertainment and outcomes are entirely based on chance.
Need Help? We are here
pkdb support is with you for anything related to responsible gaming.
24/7 Live Chat Support
Contact our live chat for any issue — speak directly in Bengali with our support team. Connect at any time to activate self-exclusion or get help setting limits.
Available 24 hours, 7 days a week
Email Support
You can send detailed responsible gaming requests or self-exclusion applications by email. We aim to respond as quickly as possible.
Important Notice
If you feel that gaming is affecting your life negatively, please speak with a specialist or counsellor. pkdb places the highest importance on your mental health and wellbeing. For your own sake and for those close to you, seek help in time.
Frequently Asked Questions — Responsible Gaming
Answers to common questions about responsible gaming.
Enjoy pkdb's games safely
Enjoy pkdb's cricket betting, slots and live casino while staying within responsible gaming limits.